Privacy Policy

Last updated: 8 April 2026


1. Who We Are

Dos is a technology platform incorporated in England and Wales. We connect individuals seeking legal services with law firms that may be able to help.

Our platform is available at dosfinds.com.

For any privacy-related queries, contact us at enquiries@dosfinds.com.


2. Who This Policy Covers

This policy applies to clients — individuals who submit legal enquiries through our platform seeking to connect with a law firm.


3. What Information We Collect


4. How We Use Your Information


5. Legal Basis for Processing


6. Our Role Under UK GDPR

For enquiry data you submit, Dos acts as an independent data controller. Once your enquiry data is passed to a matched firm, that firm becomes an independent controller of it. A Data Sharing Agreement is available on request at enquiries@dosfinds.com.


7. Sharing Your Information

We may share your personal information with:

We do not sell personal data. Ever.


8. Automated Systems and AI

Dos uses automated technology to improve platform performance. This includes:

All outputs from these systems are for indicative purposes only. They do not constitute legal advice. Dos expressly disclaims responsibility for the accuracy or reliability of any automated suggestions.


9. Marketing and Advertising

We may send marketing communications to users who have provided consent. You can manage your preferences or unsubscribe at any time by contacting enquiries@dosfinds.com or using the unsubscribe link in any marketing email.

We may display targeted advertising on our platform and third-party platforms using cookies and data you have provided, where consent has been given.


10. Cookies

Our platform uses cookies and similar technologies to provide functionality, measure performance, and deliver relevant advertising. You can manage cookie preferences through your browser settings or our cookie consent tool.


11. Data Storage and International Transfers

Your data is stored on secure servers. It may be processed in countries outside your own jurisdiction, including outside the UK or EEA. Where data is transferred internationally, we ensure adequate protections are in place, including standard contractual clauses or equivalent safeguards.


12. How Long We Keep Your Data

Your enquiry data is retained for 24 months from submission, then deleted. Call recordings are retained for 12 months.

When you request deletion, we will remove your personal data from active systems. Some data may be retained for a limited period where required for legal, regulatory, or record-keeping purposes.


13. Your Rights

Depending on your location, you may have the following rights: access, correction, erasure, objection, restriction, portability, and withdrawal of consent. To exercise any of these rights, contact enquiries@dosfinds.com.


14. California Residents (CCPA)

If you access our platform from California, you have additional rights under the CCPA: the right to know what personal data we collect and how we use it, the right to request deletion, and the right to opt out of the sale of your personal data. Dos does not sell personal data. To exercise these rights, contact enquiries@dosfinds.com.


15. Data Security

All data is encrypted in transit (TLS 1.2+) and at rest. Access is role-restricted and logged.

No system is completely secure. If you suspect unauthorised access to your information, notify us immediately at enquiries@dosfinds.com.


16. Supervisory Authority

If you are based in the UK or EEA and have concerns about how we handle your data, you have the right to lodge a complaint with a supervisory authority. In the UK, that is the Information Commissioner's Office (ICO) at ico.org.uk. We would always prefer to resolve concerns directly, so please contact us first.


17. Changes to This Policy

We may update this policy from time to time. When we do, we will post the revised version on this page with an updated date. Continued use of our platform after any update constitutes acceptance of the revised policy.


18. Contact

For any privacy-related queries or to exercise your rights, contact enquiries@dosfinds.com.