Privacy Policy

Personal Information We Collect

We collect personal information directly from you when you provide it to us or through your use of our website (www.dosfinds.com). The personal information we may collect includes, but not limited to:

• Information provided when creating an account, such as your name, email address, phone number, password, and legal case details.
• Credit Card information for lawy firms that pay for our software. This credit card information will be stored by Stripe.
• Information provided when using our website, such as your contact details, search history, IP address, reviews, and comments.
• Information provided when interacting with lawyers through our website.
• Records of interactions with Dos, including telephone calls for quality control, complaint resolution, and training purposes

How We Use Personal Information

We use personal information for various purposes, including, but not limited to:

• Improve your case details by using Artificial Intelligence.
• Facilitating communication between clients and lawyers.
• Maintaining user accounts and providing personalised services.
• Managing and resolving queries and complaints.
• Personalizing website content based on user preferences and history.
• Improving and monitoring website usage.
• Conducting market research and seeking feedback.
• Sending marketing messages and targeted advertising with user consent.
• Ensuring website security, preventing fraud, and protecting rights.
• Complying with legal and regulatory requirements.
• Sharing user data with partners based on consent or legitimate interest.

Legal Basis for Processing

We rely on user consent to process personal information to provide services and tailored communications. We may also process personal information based on legitimate interests, such as analyzing user data, improving services, and complying with legal obligations.

Marketing and Advertising

We may send marketing communications to users who have provided consent. Users can manage preferences or unsubscribe at any time. Ads tailored to users may be displayed on our website and third-party platforms using cookies and provided user information.

Sharing Personal Information

Dos may share personal information with the following parties or for the following purposes:

• Sharing user details with lawyers for communication and case management.
• Sharing information with third-party service providers assisting in our operations.
• Sharing data with law enforcement or governmental authorities when required.
• Sharing aggregate, non-personally identifiable data for analysis or industry purposes.

Cookies

Our sites use cookies and similar technologies to provide certain functionality to the sites, to understand and measure their performance, and to deliver targeted advertising.

Storage and Deletion

Personal information is stored on secure servers and may be processed in countries outside of your jurisdiction. Adequate data protection measures are in place for international transfers. Users can request account deletion, but certain data may be retained for legal and record-keeping purposes.

User Rights

Users have rights regarding their personal information, including access, correction, erasure, objection, and withdrawal of consent. Limitations may apply based on applicable laws. Users can contact Dos to exercise these rights or address any privacy concerns.

Use of AI

Dos leverages artificial intelligence (AI) technology to improve lawyers' experience on our platform. This includes, but is not limited to:

• AI Assistant: Our AI Assistant helps clients solve simple enquiries with information available on public websites.
• Automated Calls: Our AI system makes automated calls to clients to verify the accuracy of the contact information provided and to confirm their request details.
• Classification of cases: Our AI engine recommends to the lawyers the best route to solve your immigration request, based on the data you provided. ​

These recommendations are intended for indicative purposes only and should not be construed as legal advice. Dos expressly disclaims any responsibility or liability for the accuracy, completeness, or reliability of such AI-generated recommendations. It is the sole responsibility of the lawyer to evaluate and determine the most appropriate course of action, including visa options, based on their professional judgment and in compliance with applicable immigration laws.

Dos does not warrant or guarantee the suitability of any recommendations provided by the AI for your specific legal needs.

Contact Information

For any privacy-related queries, account closure, or communication preferences, users can contact Dos through the email: help@dosfinds.com

Users can also contact the Information Commissioner’s Office or their local supervisory authority for data protection concerns.