Arnison Heelis Solicitors

Digger-man

2 months ago

Not good.. Appointed this solicitors to act for us for some conveyancing work, agreed a costing on their quote and for the acting solicitor (Jonathan) to carry out the work. After a few weeks we took in some important documents we was waiting for and left them with reception for the solicitor to deal with. After a week we called up to confirm he'd received the documents and an update, as we didn't hear from him to confirm he'd received the documents etc. We was told that he would call us back, this didn't happen, we made several calls over the next 4 week and emails, with no response what so ever. Once again I called up and spoke to reception, who said once again wed get a call back.. we explained the situation that we never get a call back to the receptionist who eventually put us through to him, to find that he didn't seem to bother about not responding to us and in fact saying that we could collect any documents we left with him from reception and that he would close our case.!! It seems that he was too busy to carry out any work for us and should have said this in the first place rather than waisting 8 weeks of our time.. We lost all confidence in this solicitors. I feel that we have waisted 8 weeks of our time going with this solicitors when there are many others that was cheaper and would not waist so much of our time. I would not recommend this solicitor to anyone.

Victoria Williams

2 years ago

Excellent on phone. Great disabled access and parking.

Ian Sowerby

2 years ago

Good service and friendly