Burys Solicitors

E S

a week ago

As a legal professional from Portugal, I maintain very high standards, and I was thoroughly impressed by Kayleigh Flinn work. She is exceptionally professional, knew the case inside out, and far exceeded my expectations. What stands out most, however, is her genuine integrity; she never requested this review. Her commitment to achieving the best outcome is purely driven by her passion for excellence and her sincere care for her clients. She is a professional of the highest calibre—patient, kind, and impeccably prepared. I highly recommend her services to anyone seeking legal support they can truly trust.

Roger Lawson

a month ago

Where do I start? This service is shocking! We were not kept up to date with any part of the process. You cannot get hold of them at all -despite calling 4+ times in a day. I have never received a call back despite asking for several both via email and voicemail. They take a minimum of 4 working days to action or respond to anything (up to 3.5 weeks to raise queries with us on AML checks). They have absolutely no idea what is going on, asking us to send funds 3 weeks ago despite their being outstanding AML checks and outstanding queries with another solicitor. We still don’t have an exchange date. They constantly lie about where we are up to (when we finally get through to them) advising it is with another solicitor when it later transpires it is with them and they just haven’t actioned it. (Baring in mind there is no chain either side of us) When I tried to raise a formal complaint about their service they asked me to send a letter (postage at my cost of course). I am now being chased by estate agents from both sides of the sale/purchase as they too cannot get through to them to discuss an exchange date. I cannot believe that this is a service that I am paying for! Do not use these solicitors!