Franklins Solicitors

Anthony Pike

5 years ago

I have used these solicitors as a home buyer twice now, and I couldn't be more pleased with the service! It feels like the firm is made up of experienced individuals, who are very knowledgeable and have always acted in my interests. The process was smooth and quick on both occasions. As a relatively inexperienced buyer it's so reassuring to have experts like these at the end of a phone, especially given some of the charlatans out there. Ideally I wouldn't use anyone else in future. Julia Kent was my main representative. If she's available then get her, although, having had brief conversations with others there, I'm confident that all of the Franklin Solicitors are the same high quality.

Matthew Stagg

3 years ago

Excellent service received from Julia and Dawn both on recent house purchase and also on a sale. Julia was recommended to me by a family member who'd used her twice, and I will certainly be recommending her to friends/family. I'm not sure exactly which solicitors at Franklins the negative reviews below refer to, if indeed they are genuine reviews, but I cannot imagine they are reviews of Julia Kent.

Kirsty Charlton

5 years ago

I have worked with Julia for the process of buying two houses now and have always found her and her team nothing less than exemplary. I've recommended her and her team to several friends and family members over the years, several of which have used more than once and also passed on recommendations to their friends! Which is a testament in itself. Would highly recommend. Also twice Julia has picked up on issues with properties that previous, fairly recent solicitors have missed, saving us problems down the line as buyers. I was very surprised to see the reviews below, as I've certainly never had issues getting responses or hold of the team - even early on a morning on my way to work. Thanks to all in the team!

Jeremy Cobb

2 years ago

For a solicitors these people are OK. But their recent restructure and takeovers are showing. Offices are partially closed. Work is being moved to unhelpful locations, there is confusion about jobs that is slowing work too. At least that's how it appears. Everyone is very nice but this doesn't help "your local solicitor" when they are suddenly 100 miles away.

Vicki Harper

8 years ago

Awful. Was quick to get me on their books and have me sign T&C's etc. but when it came to customer care, just awful. No reply to emails, no return of phone calls. After 8 weeks of only ever speaking to a secretary I instructed another firm who only took 4 weeks from start to finish to complete my transaction.