Franklins Solicitors LLP

Steph Berry

a month ago

From start to finish, the customer care and support I received throughout the entire process were absolutely outstanding. From the very beginning, Jane was fantastic during my enquiry stage, answering all of my questions and making sure I felt comfortable and informed before proceeding. As this was my first house purchase, I naturally had a lot of questions but Emma was incredible. She took the time to clearly explain every stage, the terminology, the documentation involved, and what to expect next. She was always one step ahead, providing helpful reminders about additional considerations such as my will and property insurance, which I really appreciated. Emma also supported me through a couple of challenges with land rights/access and the mortgage lender’s requirements, continuing to investigate and answer my questions until I was completely satisfied. I never once felt rushed or pressured. Emma and her team were consistently professional, approachable and supportive throughout. Towards the end of the process, Emma needed a couple of days of sick leave, but her colleague Lee stepped in seamlessly and was just as helpful and supportive, ensuring everything continued without delay. Communication was excellent throughout. Everyone was punctual, proactive and on top of things. Thank you to the entire team at Franklins Solicitors for making my first house purchase such a smooth and positive experience. I wouldn’t hesitate to recommend them to anyone.

Paulina Cenda

a month ago

Sobhia at Franklins Solicitors was fantastic during my flat purchase. Her communication was clear from day one, and she was always quick to respond whenever I had questions or needed reassurance. She explained the process in a straightforward way, kept me updated at every stage, and made sure I always knew what was happening and what the next steps were. Everything was handled professionally and efficiently from start to finish, and I really appreciated how proactive she was in keeping things moving and chasing anything that could have caused delays. The whole experience felt far less stressful because I knew I was in safe hands. I wouldn’t hesitate to recommend Sobhia and Franklins Solicitors to anyone buying a property. Thank you, Sobhia!

Julie Simmonds

a week ago

I used Franklin's Solicitors Mk Branch for the sale of my rental property. It should have been very straight forward. The tenant had vacated the property and it was a first time buyer with a Mortgage arranged. It took 16 weeks for them to complete this work. 10 of those weeks work was sitting either waiting to be done or thinking they had sent papers when in fact they hadn't. I would not use them again as they are obviously understaffed and only seemed to complete work when I phoned to ask why they weren't replying to my buyers Solicitors. I gave them one star as they did give me a discount as they believed I had not received the Service they expect to deliver.

Valeria C

2 months ago

I recently worked with Sara and her team at Franklins Solicitors, and I couldn’t be more grateful for the support I received throughout my matter. From the very beginning, Sara and her team were responsive, clear, and genuinely committed to helping me achieve the best possible outcome. Their advice was thorough and easy to understand, and they guided me through each step with patience and professionalism. What stood out most was their attention to detail and the reassurance they provided during what was a stressful time for me. Thanks to Sara’s hard work and expertise, the matter was resolved smoothly and efficiently. I highly recommend Sara and her team at Franklins Solicitors to anyone in need of reliable, knowledgeable, and supportive legal assistance.

Richard Bishop

3 weeks ago

We went to Franklins for advice with estate planning and our wills. We found them to be extremely helpful , listening carefully to understand what we were trying to achieve and then setting out the options clearly. Communication was clear, concise and prompt, they were also clear with their fee structure from the outset, thanks Eddie and team.