About
HM Revenue & Customs is the UK's principal tax authority. Our team provides clear, professional support for Self Assessment, Child Benefit, Income Tax, National Insurance, VAT and the Construction Industry Scheme, plus assistance with online services, complaints and extra support for customers with particular needs.
Reviews
Augustina Blau
a year ago
One hour wait and in the end you cut the call. Thank you for resolving my issue with emergency tax code which you never did. I'm happy to pay taxes especially for this marvellous customer service you provide.
Xavier Cruz
11 months ago
I Emailed 3 times, i call 3 times and was put on hold and waited 45 min to 1 hour each call for nothing. Im sure if it was for a payment the service would be different.
Henny Micheal
a year ago
Waited an hour plus to get through the customer service assistant, only for him to be so cold and lacked empathy. He hung up on me as I was talking, I feel so angry for the time wasted waiting. He does need to be working in that department. Unfortunately, I don’t have his name.
omar riaz
a year ago
Literally drained my battery from 100% to 10% by being on hold absolute ridiculous!!! Hey hmrc don't come and ask for income tax if you ain't picking up am keeping log of all communication
Abdulmohiemen Ahmed
6 months ago
It was great being cut off and having a grown man moaning into the mic👌
Addresses
- HMRC FoI Act Team, Newcastle Upon Tyne Get directions
Phone numbers
No phone numbers available.
Email addresses
- foi.request@hmrc.gov.uk
Links
Services
- Immigration
- British Citizenship
- Work Visas
- Student Visa
- Family
- Children and Parenting
- Financial and Property Issues
- Tax & Compliance
- Taxes
- Bookkeeping and Accounting
- Payroll
- Financial Advice
