HS Legal Solicitors

Ibrahim Hussain

2 weeks ago

I am pleased with the legal services provided by HS Legal Solicitors in assisting me with my property purchase. My solicitor, Jawad, was professional and responded to my emails promptly and with clear details. The fees charged were very reasonable compared to other conveyancing solicitors, and the firm maintained good communication, keeping me informed at various stages of the process. However, I found it challenging at times when I needed to speak directly with my solicitor, as my calls were not returned, except for one instance six months ago at the initial stage before taking on the case. It appears that HS Legal’s service is primarily based on email and text communication, which was efficient but not always ideal for urgent matters. Jawad’s team worked diligently on my case, and I truly appreciate their efforts. However, the process took longer than expected, extending beyond six months. Due to delays, I was at risk of losing my property as my mortgage deadline was missed twice. At one point, I was advised to reapply for a mortgage, which could have resulted in a further 6–8 week delay and potential loss of the property. Fortunately, the lender approved the mortgage at the last moment, allowing the purchase to go through. I believe that with a better understanding of lender and council requirements, some delays could have been avoided, potentially saving me a significant amount in additional costs. I also had to visit the office multiple times and send documents via special delivery on more than one occasion, yet some issues remained unresolved. A key delay was due to errors in handling the transfer form, requiring multiple re-signings, which further extended the timeline. Despite these challenges, Jawad and his team were professional, courteous, and worked hard to resolve the issues. My advice for the firm would be to improve direct client communication, especially by returning calls when required, even if briefly. Additionally, further training for the team on handling lender and council processes more efficiently could help prevent delays and unnecessary costs for future clients. Overall, I appreciate the efforts made by Jawad and his team and would recommend HS Legal Solicitors while also suggesting some improvements to enhance the client experience.

Jo Griffiths

2 months ago

Absolutely Awful Experience – AVOID THIS COMPANY AT ALL COSTS Based on my conveyancing experience with this company, I genuinely dread to think how many cases fall through due to their sheer incompetence. It either felt like I had to do their job for them or the seller’s solicitor did. I lodged a formal complaint on 20th December, and to date, I’ve received no response and not even an acknowledgment. Their communication is utterly appalling, and accountability seems nonexistent. I only spoke to Jawad twice during the entire process, and both times were to raise serious issues. Other than that, he was completely unreachable. What’s worse is that when we did speak, things didn’t improve – in fact, they got worse. His/his teams emails were incomprehensible at times and often made little to no sense. At one point, he almost delayed our exchange unnecessarily. It was only when the seller’s solicitor corrected him on basic facts that we were able to proceed. This level of incompetence is nothing short of embarrassing. The entire experience was a nightmare – stressful, infuriating, and downright shambolic. Do not be tempted by their ‘cheap’ fees. The service is equally cheap, and frankly, that’s being generous. AVOID. AVOID.

Aram Hawrami

2 months ago

I recently had the pleasure of working with Haider Al-Zubaidi at HS Legal Solicitors, and I cannot recommend him highly enough. He was extremely quick and efficient in handling my house purchase, ensuring every detail was thoroughly taken care of. Haider’s professionalism and responsiveness made the entire process smooth and stress-free. He kept me updated throughout, and his expertise was evident at every stage. If you’re looking for a solicitor who delivers exceptional service, look no further than Haider and the team at HS Legal Solicitors!

Christopher Batts

a month ago

Absolutely terrible. Completely unprofessional conveyancing. Kept getting the name wrong of the buyer on the legal documents on 4 occasions, despite being informed. Kept sending an initial introductory pack 4 or 5 times despite it already being completed, acknowledged it had already been completed then sent it a 6th time! Failed to get the freehold management pack which I was able to retrieve within 1 hour. Unable to reach by phone easily and emails inconsistent. Honestly completely incompetent.

Lilian Yiu

3 months ago

Avoid at all costs!!!! Save yourself from the pain and anxiety caused by them!! Initially went with HS Legal Solicitors due to their prices, what a mistake that was! They caused us so much anxiety during our sales process. Caught them lying SEVERAL times due to their incapability. Do not respond to e-mails, do not call you back after promising time after time that they will, do not answer your questions. They also do everything last minute when they know things are urgent. I could go on and on about how terrible they are. Do not make the same mistake as us, just go with another solicitor!!