Kaizen Law Solicitors

M S

a month ago

Avoid Kaizen Law at all costs! They took on my car accident claim, then dropped me with no warning, leaving me with a £50k bill and no legal support. They initially accepted my case as a "rear-end shunt," but later blamed me based on a biased interpretation and No proper investigation—just a sudden U-turn. - Outrageous fees: They sprung £30k in "storage charges" and £20k in "credit repair" fees out of nowhere. No transparency, no prior warning. - No protection: They withdrew their "no win, no fee" agreement after my insurer settled the third-party claim, leaving me stranded. - Threats over help: Instead of guiding me, their letter coldly warned about deadlines and debts. Zero client care. This firm prioritizes profit over people. If you want a solicitor who’ll actually fight for you, look elsewhere. A disgrace to the legal profession. DO NOT EVEN THINK ABOUT GOING TO GUYS UNLESS YOU WANT TO BE IN DEBT!

Ken Mahoney

in the last week

Utterly unhelpful. Request to simply verify an identity for Land Registry form ID1, look at a passport ID to match the person on the form with the person stood in front of them and the reception said... I don't think we do that sorry. Injury claim specialist firm who will do id verification as part of their normal work every day. £200 + vat left on the table for 15 minutes work.

Dawn Goodman

a week ago

Would give 0 if I could. No support and lawyer didn’t give the time of day outside of court dates for any questions. Could never get a hold of the lawyer or get a call back even in an emergent situation. Don’t use them

ahmet kanak

4 months ago

I DONT RECOMMEND THIS COMPANY "This company is very unprofessional. My injury claim took nearly a year to settle, and I still haven’t received my payment. I’ve called them multiple times, and they keep saying they sent the cheque to their partner company and that I should collect it myself. I’m now looking for an alternative solution to receive my compensation."

Dana Radulescu

11 months ago

Extremely Disappointing Service – Would Not Recommend I am very disappointed with the level of service I received from Kaizen Law Solicitors. I expected a professional approach, but instead experienced poor communication, with long gaps between responses, and when I did get a reply, it lacked the clarity and professionalism I would expect from a law firm. My case( being involved in a car accident non faulty one) handling legal advice, client understands were poor, and I felt like my case was not a priority for them. They left me in the middle of case taking themselves out the Court record that caused me significant inconvenience and stress. Despite raising my concerns, there was little to no effort to address them. Overall, my experience with Kaizen Law Solicitors has been frustrating and disappointing. I would not recommend their services to anyone looking for reliable, attentive, and professional legal assistance.