Kaizen Law Solicitors

Arshad Aslam

4 months ago

Kaizen Law acted as the solicitors on my accident claim and I am grateful for the work they did in getting the matter resolved. The claim took longer than expected, but that was mainly because the third party were slow in dealing with liability and the settlement. I do not put that delay down to Kaizen Law. Claire Jones dealt with my file and helped progress the legal side of the claim. She explained the position clearly, kept the matter moving and helped get everything over the line. In the end, the claim was settled and payment was received. I appreciate the help and support from Claire and the team at Kaizen Law. I would recommend Kaizen Law to others and would be happy to recommend them to family and friends as well.

Naj A

5 months ago

Horrible service all round. Please don’t waste your time with this firm. 3 years on the injury claim still unresolved.

Musa Raza

a year ago

Avoid Kaizen Law at all costs! They took on my car accident claim, then dropped me with no warning, leaving me with a £50k bill and no legal support. They initially accepted my case as a "rear-end shunt," but later blamed me based on a biased interpretation and No proper investigation—just a sudden U-turn. - Outrageous fees: They sprung £30k in "storage charges" and £20k in "credit repair" fees out of nowhere. No transparency, no prior warning. - No protection: They withdrew their "no win, no fee" agreement after my insurer settled the third-party claim, leaving me stranded. - Threats over help: Instead of guiding me, their letter coldly warned about deadlines and debts. Zero client care. This firm prioritizes profit over people. If you want a solicitor who’ll actually fight for you, look elsewhere. A disgrace to the legal profession. DO NOT EVEN THINK ABOUT GOING TO GUYS UNLESS YOU WANT TO BE IN DEBT!

Kamran

a year ago

Avoid this law firm by any means necessary. Horrible customer care, they have been dealing with my case almost 3 years and still not resolved. They referred us to their preferred medical examiner for the injuries 3 times and had to fill all those forms and signed not ones not twice but three times and yet again they called me saying that the doctor/firm were not qualified to examine us. After all these times I told them that why they sent us to those firms?? I did not choose those doctors/ firm you instructed us. Anyway they are useless don’t waste your time.

Dana Radulescu

2 years ago

Extremely Disappointing Service – Would Not Recommend I am very disappointed with the level of service I received from Kaizen Law Solicitors. I expected a professional approach, but instead experienced poor communication, with long gaps between responses, and when I did get a reply, it lacked the clarity and professionalism I would expect from a law firm. My case( being involved in a car accident non faulty one) handling legal advice, client understands were poor, and I felt like my case was not a priority for them. They left me in the middle of case taking themselves out the Court record that caused me significant inconvenience and stress. Despite raising my concerns, there was little to no effort to address them. Overall, my experience with Kaizen Law Solicitors has been frustrating and disappointing. I would not recommend their services to anyone looking for reliable, attentive, and professional legal assistance.