Napthens

J

4 weeks ago

Napthens were used for a property purchase and, honestly, it felt like they were actively trying to not get the sale through. Progress was painfully slow, and communication was practically non-existent. At times, I wondered if they were waiting for the mortgage offer to expire just for fun. A quick look at other reviews shows I’m not alone - seems to be a bit of a theme. Based on my experience, I wouldn’t recommend. Unless, of course, you enjoy suspense and radio silence.

Demi Shaw

4 months ago

Used Napthens recently for conveyancing to support a house sale and a house purchase. This would be the third time of utilising them and the service gets better each time. The process was very slick, I was regularly updated and overall communication was excellent. Wouldn’t hesitate to use them again or recommend to others.

Nick Jon

6 months ago

Napthens have been great from start to finish, their mobile app makes the conveyancing process very easy. Communication and update's are fantastic, we moved sooner than we ever thought possible, this would not have happened had we used a different solicitor. Rob and Alex and both been great, highly recommended.

Margaret Bullen

3 weeks ago

Used for my mum’s probate. Very bad service. Staff changes every two minutes. Emails constantly bouncing back ‘out of the office’. Had to chase them up every step of the way.

Katy Smythe

5 months ago

They made very little progress with my case and it cost me a considerable amount of money. I ended up contacting the legal ombudsman as I felt the costs did not reflect a fair outcome.