Staploe Solicitors

Simon Technician

a month ago

I've been assigned Tom Jackson to handle my case, but despite repeatedly reaching out via email, text, voicemail, and office messages, I have received little to no response. The only replies I’ve received are along the lines of “I’m sorry, I’ve been off” or “Please bear with me.” This has caused weeks of delays in a matter that is time-sensitive. Even now, after sending multiple texts to Tom’s mobile phone in the past 48 hours, I have yet to receive a response. Based on my experience, I strongly recommend finding a different law firm, as this has been the worst solicitor I have dealt with so far. I leave this review not out of personal grievance, but because I am deeply disappointed in how poorly my business case has been handled—especially given its impact on my personal life.

Kostis Tsoumpris

a month ago

I received a very disappointing service. I got no updates about the process and I had to regularly call and email the firm. I requested for certain information that I never received. The usual narrative was that the other solicitors involved in the chain was slowing down the process. It did however came apparent that they hadn't send some enquiries over, despite the fact that they reassured me that those were sent. This 10 day delay meant that we nearly missed the date for the change of stamp duty. I highlighted the issues however they did not acknowledge any of those. I would stay away from this firm and chose another solicitor.

Adrian Larkins

6 months ago

Awful service. This team have been absolutely dreadful at communicating and have provided a total lack of service and updates on the sale of our house and the purchase of our next one. Really disappointing.

W M

a year ago

Tom was very knowledgeable and Stephen with Aaron helped us out too. They were very patient and explained everything to us to help us with a difficult sale. The team were easy to reach on the phone and email if needed.

Esha Bagi

a year ago

Me and my husband, Anoop Katti had the pleasure of working with Mr. Tom Jackson and his team at Staploe Solicitors LLP recently, and I must say that our experience was nothing short of outstanding. One of their standout qualities is their excellent communication. Throughout the entire process, they kept us informed and updated, promptly responding to any questions or concerns we had. This level of transparency made us feel confident and reassured that our case was in capable hands. The depth of knowledge and experience possessed by the team is truly remarkable. They navigated the complexities of our situation with ease, providing us with comprehensive guidance and tailored solutions. In conclusion, We wholeheartedly recommend Staploe Solicitors LLP to anyone in need of legal assistance. Their combination of expertise, professionalism, communication, and genuine care for their clients makes them an unparalleled choice in the realm of solicitor services.