Stephensons Solicitors LLP

Alexander Kugel

2 months ago

Unprofessional, horrible attitude. They had two weeks to handle an urgent matter, did absolutely nothing till the last day. Constantly chasing them to remind about emergency, still nothing, only empty promises to deal with it. Avoid, avoid, avoid.

Mali Solander

3 weeks ago

Asked if they operate with legal aid. Reply i received blocked access to justice by creating artificial barriers... they still wanted money for inital review even though I'm broke and have legal aid. Avoid.

Ramanveer Randhawa

8 months ago

My experience with Stephensons has been nothing short of frustrating, stressful, and deeply disappointing. 1 Star is extremely generous for the service I received. I instructed them for a straightforward legal matter, expecting professional service, but what I received was completely unacceptable. Despite paying for a solicitor, my case was handled by a junior who repeatedly produced error-filled legal documents, including basic miscalculations. The final document was still inaccurate even after multiple revisions. When I raised concerns, getting a response was nearly impossible—calls were ignored, emails went unanswered, and even escalations marked as “high priority” were completely disregarded. Supervisors were nowhere to be found, and when I finally managed to involve a legal partner, they had been on leave and still failed to address the situation upon their return. The entire process caused me more stress than handling the matter myself, which completely defeats the purpose of hiring a solicitor. Given the lack of professionalism, poor attention to detail, and abysmal communication, I would strongly advise against using Stephensons. I have now taken my business elsewhere and would urge others to do the same. If you want a solicitor who actually answers the phone and gets the job done properly, look elsewhere.

Brta

4 months ago

I have a free 15 min consultation today at 11.10 am , the solicitor should call he doesnt do it . I call the the office, did not know about that and the receptionist told me " he will call time soon " .. excuse me ! Time soon .. the appointment is today, I book the earliest slot possible because was urgent.

Josh Hinchliffe

10 months ago

2 Stars is very generous!! • They did the bare minimum & didn’t seem engaged or invested in my case. • Communication was slow and unclear, causing me stress & confusion. • There were significant delays in the process. • Their advice/service was incomplete - completely misunderstood my claim, a very strong claim, and cost me A LOT of money. Avoid at all costs.