Stephensons Solicitors LLP

Hayley Buckley

2 months ago

Stephensons have made the process of buying our first home really easy. Dawn, Alison and Rebecca have been very supportive throughout and have been very quick to reply to our questions and get deal with all matters. We would certainly use them again.

Chelsea

5 months ago

Best solicitors ever they always communicate with you even for the slightest little thing as they like to keep you updated all the staff and the receptionist are all absolutely amazing I would highly recommend this place to anyone

Dan Kennedy

a year ago

Stephensons handled my case brilliantly, providing me support all the way through, from start to finish. Martin Haisley was brilliant with the preparation and he also appointed me a representative for my hearing and James Meredith and he was absolutely amazing with the way he represented me and got me a brilliant out come. I wouldn’t have gotten the outcome that I did without Stephensons help!

Anna W

a year ago

re: Child arrangements and divorce case I wish to say a big thanks to Emma Roberts for taking both my cases and succeeding, essentially making the impossible possible. Her knowledge, professionalism and courtesy during the difficult experience that court proceedings bring, will always be greatly appreciated. From the very beginning I knew I was in good hands and she put me at ease throughout this stressful time. I woukd also like to note the appreciation I have regarding help from Jessica with frequently speedy updates and strong support during the case.

T “Jimbo”

5 years ago

Absolutely shambolic from start to finish. No care taken over our case (conveyancing) every time we rang to get an update they made us feel like we were being unreasonable and wasting their time. The receptionist was often rude and our solicitor didn't seem to know what she was doing. They would frequently ignore our emails only to email back a few days later with a set of questions/demands for information and made no reference to the unanswered questions that we asked. When challenged on this (happening continuously) we did not receive an apology just the excuse that 'they are very busy' really not good enough when we are paying them a large amount of money to work for us. I can understand being busy but I don't think any other industry would accept being to busy to answer your clients/customers questions. We were not emailing them every day or difficult questions that it would take a moment to answer (if they knew their jobs as they should). They would frequently lie to us about what the estate agent had said, this was strange as we were also in contact with the estate agents, at first we considered it may have been accidental or simply a mistake, however at one point we were cc'd into an email so we could see what the estate agent had said and could see that they intentionally lied to us. When this was bought up via email (as they were never available by phone) they ignored the email. They also tried to include stamp duty for us to pay towards the end of the sale which we had to point out first time buyers don't pay, either they were being slap dash and overlooked this or being inept and forgot this either way absolutely terrible service and a terible experience. I have honestly never received service this bad in my life anywhere. I am completely baffled as to how they are still in business and cannot stress enough how much I recommend using anyone else. I have left it over 3 months to write this review to give myself time to cool off and look at it calmly and see if I still felt as strongly as I do. My only regret is some people may have engaged them in the last few months without the benefit of this advice. Do not use this company the three people we dealt with during out 7 month saga were all completely useless.