Vine Orchards

Lesley X

3 weeks ago

I cannot praise the staff enough at Vine Orchards. Helpful, professional and delivered on time. I have been using Vine Orchards for many years and they have always been the same.

S Palmer

3 months ago

Sub-standard experience with conveyancing department due to the following: 1. Process took 6 months even though there was no chain. The vendor was a family member so I can be confident the delays came from VO end. 2. Poor communication by email. Details of bills were only sent to my sister and not onwards to myself despite me asking them to include us both. Consequently, I was out of the loop with information. 3. Nobody from VO at any stage (before or after) informed me of the completion date. I instead heard this from the vendor (family member). 4. Paid bill for their work as per their invoice and was then informed two months later that we owed them further money for searches (I don’t dispute owning the money, but this wasn’t communicated well so added to my frustration). I would not use them again and would not recommend them to others, primarily due to my repeated experience of poor communication and lack of efficiency.

bccochrane1

a year ago

I have used Vine Orchards on three occasions over the years, the most recent one this year. All the staff are great, always give you time, return calls and keep you informed through the whole process. Highly recommend them

Carla Elston

2 years ago

Extremely satisfied with the services provided from Vine Orchards. Lisa Ubank went above and beyond to help me purchase my first home. She kept me updated throughout the surprisingly quick process and was consistently prompt when returning any queries, and worked professionally and polite with myself and third parties. I would have no hesitation to use Lisa at vine orchards again should I need to in the future.

Sarah Ferrier

2 years ago

I can't fault the support we received from Lisa Ubank at Vine Orchards. She acted with absolute integrity and professionalism throughout the whole process, and with patience, kindness and good humour. It's the first time ever we've felt a solicitor has been completely on our side, and has had our backs. We felt listened to, and respected. Lisa went over and above to help us meet a challenging deadline, calmly dealt with issues as they came up, and kept us informed at every step. Even after we completed, Lisa was helpful and reassuring when an issue cropped up unexpectedly. It was lovely to work with Lisa, and I wouldn't hesitate to recommend her expertise.