WOOLLISCROFTS SOLICITORS LIMITED incorporating Bishops & Edward Hollinshead

Sam Butler

a month ago

Pick another firm I was in 2 minds as to whether to use Wooliscrofts, or another firm. How I wish I’d made a different decision. Wooliscrofts have been totally inadequate in their services surrounding my family court case. They are unable to take ownership of mistakes and instead choose to provide excuses when said errors are uncovered rather than resolve things by taking accountability. When ceasing the agreement with Wooliscrofts, they were advised to liaise with my partner rather than myself who was the subject of the case and in an extremely vulnerable condition. Instead, Wooliscroft not only chose to completely ignore this request, but proceeded to continue to hound myself for completed forms despite having my partner's contact details and having been asked to communicate with him, which has caused significant emotional damage to me at an already difficult time. Wooliscrofts have proven to be nothing short of glorified administration assistants. Following my review of Wooliscrofts on another site, and my formal complaint; the firm actually used the formal complaint response to not only highlight in yellow, but in caps lock also, that I should consider my own review inappropriate & should take it down. This firm cares only about image and not taking care of their clients, and the reviews they consider ‘appropriate’ are only those which praise them. The complaint will now be escalated to the Legal Ombudsman.

Alisia Clewlow

6 months ago

Currently proceeding with legal claims against this company for negligence and miss-information. Please stay clear of this company. Ill update this review when the SRA have given further guidance.

Oliver Swinswood

a year ago

I recently sold a house through Woolliscrofts and they are by far the best solicitors going. The communication and support from Murray and the team was fantastic, and made what could have been a difficult and stressful process easy and painless. I will 100% be returning to Woolliscrofts next time I need a solicitor and would highly recommend you do too!

Zen K

2 years ago

Friendly and highly professional service received today. Claire and Sophie dealt with query extremely efficiently and made the process seamless with their excellent on-desk knowledge. Matter dealt with promptly. Thanks again to Claire for her excellent direction with guiding me.

Stuart Jones

7 years ago

We were recommended this firm for the sale of our home. On entering to try and make an appointment three female members of staff were behind reception discussing Internet shopping two in their early 20's and one a more mature lady with glasses when they realised my presence they stopped. The mature lady then abruptly said "Can I help" not even a "Hello" I explained what we were looking for when the telephone rang instead of letting one of the others answer it she looked down and took the call, I looked at the two young ladies who rolled their eyes, at this point I thought how rude and if this is the way clients or prospective clients are treated I would rather find a company who will appreciate my business and walked out, I certainly would not recommend this company and have now found another solicitors.