Affordable Justice

Vanessa Alves

9 months ago

My experience with this company was not very positive. I paid approximately £450 for an hour of advice, including written documentation. After the meeting, Amy contacted me several times, which I assumed was part of providing the written advice. However, a few days later, I received an additional invoice of £92 for those phone calls. A month or two later, she called to check if I needed further assistance, and I was subsequently invoiced for that call as well. Although they advertise as affordable, based on my experience, I don't find them to be. At the time, I was in a particularly vulnerable position, dealing with several personal challenges, and I made it clear how unfair I found the situation. Amy called me multiple times afterward to apologize and eventually voided the invoice, but when I requested a refund of the £92—since I was never informed about the extra charges for phone calls—they declined. If you're considering using their services, be cautious about these potential additional costs.

Rebecca Waters

a year ago

Quick and affordable service. Staff are very friendly and helpful.

Debbie Morris

5 years ago

Because she helped me with a terrible divorce and it seemed easy

Yvonne Oglesby

6 years ago

Amassing staff so understanding