Marian Clift

Paul Tickner

a month ago

I regret that my late mother engaged Caversham Solicitors at all. After her passing, I instructed them further — something I now believe was a mistake. In my experience, communication was poor throughout. It was difficult to get clear, timely updates or explanations, and I found it hard to pin down what work was being done or when fees would be incurred. Important emails were occasionally sent outside of normal working hours, making coordination even more challenging. There were avoidable delays and errors in the probate process, including a need to resubmit paperwork after initial mistakes. These setbacks were not always acknowledged, and the firm appeared quick to attribute delays solely to external factors. I found the invoicing opaque and inconsistent. One financial statement contained a significant discrepancy, which I had to raise and insist be checked. The response I received was dismissive, despite the seriousness of the issue. I also received what turned out to be incorrect advice regarding the sale of property and capital gains tax, which caused further confusion and delay. Much of the burden of clarifying legal and procedural issues fell to me. While I was included in communication when the firm needed input from me, my own questions were often met with vague responses or delayed replies. Eventually I was informed that I should no longer make direct contact, despite being a named beneficiary and closely involved in the process. The administration of the estate took 16 months and cost over £18,000. In my view, this was disproportionate to the complexity of the estate and the quality of service provided. After I posted a review reflecting this experience, the firm contacted me threatening legal action unless I removed it — rather than addressing the issues raised. These legal threats are ongoing. I’m sharing this account to help others make informed decisions and to highlight what I found to be a distressing and needlessly drawn-out process. At no point have I received an apology.

Robert Stack

2 months ago

Very satisfied ! We had an unexpected requirement for documentation to be signed and witness by a solicitor. I incorrectly thought that it would be a simple task and easily done. Not so. However Robert S at Caversham Solicitors assisted and explained in plain English what was required. He understood our time requirements and dealt with things in an efficient and professional way. Thank you Robert Now being satisfied clients we can without hesitation recommend Caversham Solicitors

Raj Dhami

4 months ago

I found Caversham Solicitors to be an extremely professional firm. My point of contact was Robert Syms. Robert was always available to discuss any concerns i had regarding the case and took the time to steer me to an outcome that was right for me (irrespective of the amount of work that created for him :)). I would highly recommend Robert & Caversham Solicitors if you are looking for a cost-effective, professional and timely resolution to any legal issues you may have.

Venkat Bolagoni

2 months ago

Liz and her team helped me in buying a property two years before, interesting point is they patiently provided all the documents now and helped me to get the excess stamp duty I paid. Many thanks to Liz and her team

Ali Moosavi

6 months ago

We had extremely efficient, transparent and personal service from Thomas Graham and his team at Caversham Solicitors who made our house purchase so comfortable and hassle free. Their thorough research ensured that every possible issue was looked and assessed by them which made us purchase the property without any worries.