Marian Clift

Paul Tickner

a month ago

I regret that my late mother engaged Caversham Solicitors at all. After her passing, I instructed them further — something I now believe was a mistake. In my experience, communication was poor throughout. It was difficult to get clear, timely updates or explanations, and I found it hard to pin down what work was being done or when fees would be incurred. Important emails were occasionally sent outside of normal working hours, making coordination even more challenging. There were avoidable delays and errors in the probate process, including a need to resubmit paperwork after initial mistakes. These setbacks were not always acknowledged, and the firm appeared quick to attribute delays solely to external factors. I found the invoicing opaque and inconsistent. One financial statement contained a significant discrepancy, which I had to raise and insist be checked. The response I received was dismissive, despite the seriousness of the issue. I also received what turned out to be incorrect advice regarding the sale of property and capital gains tax, which caused further confusion and delay. Much of the burden of clarifying legal and procedural issues fell to me. While I was included in communication when the firm needed input from me, my own questions were often met with vague responses or delayed replies. Eventually I was informed that I should no longer make direct contact, despite being a named beneficiary and closely involved in the process. The administration of the estate took 16 months and cost over £18,000. In my view, this was disproportionate to the complexity of the estate and the quality of service provided. After I posted a review reflecting this experience, the firm contacted me threatening legal action unless I removed it — rather than addressing the issues raised. These legal threats are ongoing. I’m sharing this account to help others make informed decisions and to highlight what I found to be a distressing and needlessly drawn-out process. At no point have I received an apology.

Mattea Ferrini

2 weeks ago

I was extremely pleased with the service I received at CS. I visited to have a statutory declaration witnessed, and the solicitors not only carried out this task efficiently and professionally, but also kindly stamped an additional form—free of charge—that had been overlooked by another legal provider. What stood out to me most, however, was a moment of genuine inclusivity. As a transgender woman, I asked to use the restroom, and the receptionist responded with warmth and respect, assuring me that I was welcome to use whichever facility I felt most comfortable with. This gesture, though simple, was deeply affirming. I wholeheartedly recommend CS to members of the LGBTQ+ community, and I extend my sincere thanks to the entire team for their outstanding service and respectful approach.

Marta Łowicka

3 weeks ago

I worked with Robert Syms at Caversham Solicitors on a long-running neighbour dispute. Robert was extremely responsive and approachable, always taking the time to explain things clearly and make sure we understood our options. What stood out most was his balance of firmness and practicality. He was strong in protecting our rights and our property, yet also realistic in pointing out where the risks lay. His advice gave us confidence to move forward, even when dealing with very difficult and unreasonable people on the other side. Thanks to his guidance, we were able to achieve nearly everything we wanted before even needing to go to court, which saved us time, stress and cost. Throughout the process I felt we were in safe hands and that he genuinely had our best interests at heart. I would highly recommend Robert and Caversham Solicitors to anyone facing a similar dispute - his experience, professionalism and steady support made all the difference for us.

Robert Stack

3 months ago

Very satisfied ! We had an unexpected requirement for documentation to be signed and witness by a solicitor. I incorrectly thought that it would be a simple task and easily done. Not so. However Robert S at Caversham Solicitors assisted and explained in plain English what was required. He understood our time requirements and dealt with things in an efficient and professional way. Thank you Robert Now being satisfied clients we can without hesitation recommend Caversham Solicitors

Raj Dhami

5 months ago

I found Caversham Solicitors to be an extremely professional firm. My point of contact was Robert Syms. Robert was always available to discuss any concerns i had regarding the case and took the time to steer me to an outcome that was right for me (irrespective of the amount of work that created for him :)). I would highly recommend Robert & Caversham Solicitors if you are looking for a cost-effective, professional and timely resolution to any legal issues you may have.