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Home Legal Direct

Family, Estate Planning · Rayleigh

4.5 ★★★★★ 2733 Google reviews

About

Home Legal Direct provides comprehensive, seamless property transfer services in conveyancing and surveys. Our experienced team delivers high-quality, transparent advice with straightforward fixed fees and a 'No Move, No Fee' promise to reduce stress and protect clients. We pride ourselves on excellent service and client satisfaction.

Reviews

4.5
★★★★★

Based on 2733 Google reviews

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Nithya Nanda

a month ago

★★★★★

Rated 1 out of 5 stars TOTAL SCAM COMPANY TOTAL SCAM COMPANY. Extremely disappointing experience — I would strongly recommend doing your research before using this company. I initially engaged with this company believing they would provide a genuine, cost-effective service to help with my legal matter. Instead, I was charged £450 purely as an introductory fee for referring me to solicitors. This £450 did not contribute towards the actual conveyancing fees. What I found particularly frustrating is that, after paying this substantial introductory fee, I was then expected to pay additional money for the actual conveyancing work. In other words, I paid £450 simply to be introduced to a solicitor, and then had to pay again for the legal work itself. Unfortunately, I was also extremely disappointed with the service and the quality of the solicitors I was referred to. The level of service I received did not, in my experience, justify the costs involved. I now feel that I have been left in a difficult position after already paying a significant amount of money, while still having to pay further fees to actually get the work completed. My advice to anyone considering using this company: be extremely careful. Make sure you get a full written breakdown of every fee upfront, including exactly what the introductory fee covers, whether it contributes towards your legal fees, and what additional charges you may be expected to pay. Based on my experience, I would not use this company again and would strongly advise others to consider their options carefully before handing over any money.

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Dan B Brown

3 months ago

★★★★★

Not only was the customer service advisor (Michael) friendly and personable but also very efficient. He was able to resolve my query quickly and put my mind at ease the files had been setup correctly. His knowledge of the systems and processes was also great, and the follow-up emails arrived straight after the call had ended, as promised. Working with Home Legal Direct has been smooth sailing (so far) and I cannot recommend them enough, making my life and the home buying process much simpler.

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Mihai Băguţiu

5 months ago

★★★★★

I had an excellent experience with this solicitor firm from start to finish. They were professional, approachable, and incredibly knowledgeable throughout the entire process. Every step was clearly explained, and I always felt well-informed and supported. Communication was prompt and reliable, and any questions I had were answered quickly and thoroughly. They handled my case with great care and attention to detail, achieving a very positive outcome. I would highly recommend their services to anyone looking for trustworthy and efficient legal support.

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Moises Cano

2 weeks ago

★★★★★

AVOID If you are thinking to use this company is good to deal to your needs, think twice. Once you do a quote in the website they send emails and calls until you pay, They ask me for 190£ by phone which I trusted them and pay. after the payment the instructions was wrong and they instructed a convenyancer company which ignore my emails for over 20 days, did not informed me of any process and did not tell me what are the steps which I need to do.This company only send me an email to request another 50£ and later did not reply to any of my emails for 3 weeks. I cancelled service and they refuse to refund my money because is after 14 days. Obviously, if they don't answer in 20 days. AVOID THEM IF YOU WANT PEACE OF MIND AND YOU VALUE YOUR MONEY. stress enough is the process to add these problem with lack of care service. I understand they dont need to reply to any email, but if I dont find myself the step which I need to do with lender I would still be waiting a month later....

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Samantha Rutherford

4 months ago

★★★★★

Happy Client with constructive feedback. I would have preferred a weekly email update rather than having to correspond via a portal. Increased proactive approach would have been well received to ease the pressure of the whole sales/purchase process!

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