The Call Your Firm Missed Today Just Hired Someone Else
by Dos team
by Dos team
It happened while you were in a consultation. Or on lunch. Or just busy doing the job you went to law school for.
A potential client called. Nobody answered. They called the next firm on the list. That firm picked up. Case closed - literally.
This isn't a theory. It's Tuesday.
Law firms spend thousands on marketing. SEO, ads, directories, referral networks. All of it designed to make the phone ring.
Then the phone rings and nobody picks up.
Or someone picks up, asks the wrong questions, misses a key detail, and the lead falls through anyway. The marketing worked. The intake didn't.
That's where the money leaks.
The average law firm misses 35-40% of inbound calls. After hours, during consultations, on weekends - calls hit voicemail and clients move on.
At an average case value of £3,000-£10,000, every missed call isn't an inconvenience. It's a dollar amount. A real one.
Do the math for your firm. It gets uncomfortable fast.
The obvious answer is hire a receptionist. Most firms try this.
A good receptionist costs £40,000-£55,000 a year. They work 9-5. They take lunch. They get sick. They handle one call at a time. They're not trained to qualify leads - they're trained to be polite.
Polite doesn't close cases.
And when they leave - which they do - you start over.
Dos's AI Intake Engine answers every call. Every time. In under ten seconds.
It doesn't just answer. It qualifies. It asks the right questions for your practice area. It filters out the wrong cases before they hit your calendar. It books the consultation directly - no back and forth, no missed scheduling, no leads going cold overnight.
Then it sends you a summary. You walk out of your consultation and know exactly who called, what they need, and whether they're worth your time.
Your team focuses on clients. The AI handles everyone else.
Most firms treat intake as admin. Answer the phone, take a message, pass it on.
The firms that grow treat intake as sales. First contact sets the tone. Speed signals competence. A smooth qualification process builds trust before you've said a word about the case.
70% of clients hire the first firm that responds clearly. Not the best firm. The first one.
Intake is where that race is won or lost.
"We were losing leads every weekend. Now nothing slips through. Consultations up 30% in the first month." - Partner, Family Law firm, London
"I didn't realise how many calls we were missing until I saw the data. It was painful. Now it's fixed." - Managing Partner, Immigration firm, New York
Dos gives you 100 free calls to start. No credit card. No contract. White-glove onboarding in 48 hours.
You see the results before you spend a dollar.
After that, it's £299/month. One extra client covers it four times over.
Sign up on Dos. Set up in 48 hours. No risk.
