Stone King

Cass Ohanlon

a week ago

Called them twice just now and on each occasion the receptionist cut me off. Oh and no call back either! This used to be the best solicitor's firm in Bath; now they can't answer the blooming 'phone.

Alexander Elliot

6 months ago

The response from the firm below shows how dishonest they are. They had a complaint that they effectively laughed off until the Legal Ombudsman had to get involved. As a client of Mr Matthew Graham’s, Mr Graham breached my confidentiality and acted without authority. When a formal complaint was submitted, Mr Andrew Banks of the firm refused to accept responsibility. The Legal Ombudsman later found in my favour and monetary compensation was awarded. After leaving a honest review elsewhere, Stone King have attempted to have it removed by falsely claiming I was never a client. This firm is a truly dishonest set of individuals. I would not recommended them to anyone.

Jerome Budin

a month ago

Poor phone manners: long waiting time before someone answers the call or just hang-up on customer. Don't deliver on what they say they will.

FL Whiteley

9 months ago

Writing an amended review after yesterday’s in-person experience at the branch, and raising this from one to five stars, after how this issue has been handled with professionalism today over the phone. When you are in contact with the right people at this firm who come from the same understanding as yourself, you do get the professional experience you expect. Our previous review has been copied down, if further use is necessary.

Kyle Lovell

a year ago

I am thrilled to say that my experience with Sean, Grace, and Stone King was exceptional! They treated me and my family with great respect and professionalism, and they provided us with support every step of the way. They went above and beyond to ensure that we were treated fairly, even going beyond what was expected of them. Their awareness of the challenging situation I was facing made me feel at ease, and they reassured me throughout the process. I couldn't have asked for a better firm to support me during this time. In fact, I couldn't find a single negative thing to say about my entire experience with Sean, Grace, and Stone King. I'm grateful for their outstanding service and highly recommend them to anyone who needs legal support. Thank you.